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Important information

09/01/2020

Current Information

COVID-19 Protective Measures. Safe on the Mountains.

Protective Measures on the Stubai Glacier
Information Winter 2020-21

Status: 18/9/2020

The safety and health of our guests are our top priority. The COVID-19 regulations, which are currently being drawn up, will be strictly adhered to. The following measures and guidelines also apply to the Stubai Glacier for the 2020/21 winter season.

All our measures are taken for the benefit of our guests and employees. The measures will be evaluated on a continuous basis. Since the situation can change anytime, new regulations may be required.

We feel obliged to adhere to the strictest version of the latest COVID-19 regulations of the federal government. The following measures and guidelines apply on the Stubai Glacier during the 2020/21 winter season. The measures are to the benefit of our guests and employees and continuously evaluated and adapted to the current situation.

As a guest, what can you do to ensure safety?

Maintain a minimum distance of 1 metre to other people.

Wear mouth and nose protection in gondolas and closed rooms.

Wash and disinfect your hands regularly and properly.

Sneeze or cough into the crook of your arm or into a handkerchief.

Refrain from shaking hands when greeting.

Pay contactless with EC or credit card at the ticket offices, shops and restaurants.

Provide ventilation.

If you suspect an infection and symptoms occur, please stay at home.

Please pay attention to our notice signs listing precautionary measures.

Demonstrate responsibility for yourself and your family.

MEASURES

Ticket offices
We kindly ask you to avoid the ticket office if possible and to purchase your tickets online on our website stubaier-gletscher.com.
You can purchase a tube scarf (Buff) for €1 at the ticket offices of the Stubaier Gletscherbahn.

Queuing areas
will be organised in such a way that an appropriate distance can be maintained. Moreover, face masks or tube scarfs must be worn for the safety of all guests and employees. Notice signs listing the precautionary measures will be installed.

Gondola rides with face masks
The same regulations as for all public transport apply also to gondola rides: Wearing face masks is required. This way the gondolas can be used as specified (e.g. 6-seater gondola for 6 persons). If there are only few guests. we will do our best to keep the capacity utilisation low. The gondolas will be disinfected regularly.

Closed rooms of the Stubai Glacier (valley and mountain station, ticket offices, shops, ski rental, mountain restaurants)
Wearing face masks is required and a minimum distance of one metre must be maintained. There are sufficient disinfectant dispensers. Please pay attention to our notice signs listing precautionary measures.

Self-service restaurants: It is compulsory to wear a face mask on the way tot he table, in the self-service area and in the toilet rooms. Sufficient disinfectant dispensers have been installed. Notice signs listing the precautionary measures have been installed. We recommend to visit restaurants outside of peak hours (before 12:00 p.m. and after 1:30 p.m.).

Service restaurant:

We recommend to use the online table reservation at stubaier-gletscher.com

It is compulsory to wear a face mask on the way tot he table, in the self-service area and in the toilet rooms. Sufficient disinfectant dispensers have been installed. Notice signs listing the precautionary measures have been installed.

You can access the food and drinks menu digitally by using a QR-code.
The waiters will allocated the table (no free choice of tables).

We recommend to visit restaurants outside of peak hours (before 12:00 p.m. and after 1:30 p.m.).

Schneekristall Pavillon: During the 2020/21 winter the Schneekristall pavilion will be a day bar with service and seating. We will do without aprés-ski atmosphere. There will be background music.

Attention is paid to sufficient air exchange in the gondolas and buildings and cleaning intervals are reduced.

All employees of the lifts, restaurants and sports shops on the Stubai Glacier wear face masks and if required gloves.

Employees of the Stubaier Gletscherbahnen are subjected to regular PCR tests.

Ski bus in the valley: We will provide additional ski buses to the scheduled ones in case of increased demand in public transport.

The same guidelines apply to ski buses as for all other public transport: Wearing of face masks is compulsory.

General:

Attention is paid to sufficient air exchange in the gondolas and buildings. Cleaning will be intensified and additionally cold fumigation machines will be used.

All employees of the lifts, restaurants and sports shops on the Stubai Glacier wear face masks and if required gloves.

Employees of the Stubaier Gletscherbahnen are subjected to regular PCR tests.

Every day before starting work, the body temperature of all our employees of the Stubaier Gletscherbahn is checked.

The Stubai Gletscherbahn has Corona safety officers. People with health problems can contact the employees of the lift company at any time.

The situation can change anytime and this might lead to new regulations and decisions by the Austrian government.
Current information is available at https://www.stubaier-gletscher.com/en/stubai-live/news/detail/current-information/

We do our best to ensure that you can enjoy safe and relaxing holidays. With your circumspection you can protect yourself, other guests and us. Thank you for helping us!