Current Information

COVID-19 Protective Measures. Safe on the Mountains.

Protective Measures on the Stubai Glacier
Information Winter 2020-21

Status: 16.11.2020

Dear Stubai Glacier fans and friends!

We very much regret that due to COVID-19 regulations we have to close our ski area from Tuesday November 3rd until probably 6th of December.
The snow conditions are exceptionally good this year, our hearts are bleeding, but of course health comes first. As soon as the date for a resumption of skiing is set, we will inform you immediately.
Thank you for your understanding and we hope to see you again soon at the Stubai Glacier! Your Stubai Glacier Team

Despite the greatest possible care, we cannot guarantee completeness and correctness. The communication channels of the Stubai Glacier are in no way a substitute for official information channels or statutory regulations. Since the situation with regard to travel warnings can change quickly, please contact the foreign ministry in your home country for information about the current regulations.

Information on the Stubai Valley and safe hospitality can be found at: stubai.at 

Travel information by the Ministry of Foreign Affairs

Maintain a minimum distance of 1 metre to other people.

Wear mouth and nose protection in gondolas and closed rooms.

Wash and disinfect your hands regularly and properly.

Sneeze or cough into the crook of your arm or into a handkerchief.

Refrain from shaking hands when greeting.

Pay contactless with EC or credit card at the ticket offices, shops and restaurants.

Provide ventilation.

If you suspect an infection and symptoms occur, please stay at home.

Please pay attention to our notice signs listing precautionary measures.

Demonstrate responsibility for yourself and your family.

MEASURES

We kindly ask you to avoid the ticket office if possible and to purchase your tickets online on our website stubaier-gletscher.com.
You can purchase a tube scarf (Buff) for €1 at the ticket offices of the Stubaier Gletscherbahn.

Queuing areas
will be organised in such a way that an appropriate distance can be maintained. Moreover, face masks or tube scarfs must be worn for the safety of all guests and employees. Notice signs listing the precautionary measures will be installed.

The same regulations as for all public transport apply also to gondola rides: Wearing face masks is required. This way the gondolas can be used as specified (e.g. 6-seater gondola for 6 persons). If there are only few guests. we will do our best to keep the capacity utilisation low. The gondolas will be disinfected regularly.

In the queuing areas as well as during transport it is compulsory to wear mouth-nose-protection. A minimum distance of one metre is to be  observed in the queuing areas.

Wearing face masks is required and a minimum distance of one metre must be maintained. There are sufficient disinfectant dispensers. Please pay attention to our notice signs listing precautionary measures.

Self-service restaurants:
Wearing face-mouth-protection from and to the table, in the self-service area as well as in the toilet facilities is compulsory.
Since 19 October, a registration obligation has been in force for restaurants in the Tyrol. The data will be deleted after 4 weeks.
Sufficient disinfectant dispenser have been installed. Please note the signs listing the precautionary measures.
We pay attention to the minimum distances between the tables and seating and have installed partition walls in the seating areas.
We recommend to visit restaurants outside of peak hours, i.e. before 12:00 p.m. and after 1:30 p.m.

Service restaurants:
We recommend an online table reservation 
Wearing mouth-nose-protection from and to the table and in the toilet facilities is compulsory.
Since 19 October, a registration obligation has been in force for restaurants in the Tyrol. The data will be deleted after 4 weeks.
The tables will be allocated by the waiter (no free choice of places).
Sufficient disinfectant dispenser have been installed. Please note the signs listing the precautionary measures.
We pay attention to the minimum distances between the tables and seating and have installed partition walls in the seating areas.
The food and drink menu can be retrieved digitally using a QR-code.
We recommend visiting the restaurants outside of peak hours, i.e. before 12:00 p.m. and after 1:30 p.m.

Schneekristall Pavilion:
The pavilion will be run as day bar with service and seating in the 2020/21 winter. Musical entertainment is planned in the form of background music. We will do without après ski atmosphere.

Ski bus in the valley:
In addition to the scheduled times, further ski buses will be provided in case of an increased demand. For transport in ski buses the same guidelines apply as for public transport: It is compulsory to wear face masks.

The Stubaier Gletscherbahn has a Corona safety officer. Persons with health problems can contact the employees of the lift company any time.

Care is taken to ensure a sufficient exchange of air in the gondolas and buildings. The cleaning intervals have been increased and in addition cold fogging machines are used. cleaning is also carried out with cold misting devices.

All employees of the lifts, restaurants and sports shops on the Stubai Glacier who have contact to guests wear face masks. If required they also wear gloves.

The employees of the Stubaier Gletscherbahn lifts are tested regularly for COVID-19 (PCR tests).

Every day before starting work, the body temperature of all employees of the Stubaier Gletscherbahnen is measured.

All measures for safe skiing holidays in the Stubai Valley can be found here.

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